This privacy policy explains how DARWA CRM collects, uses and stores your personal data when you visit our website or contact us. We value your privacy and process data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Data controller
The controller of your personal data is DARWA CRM. For any data protection matters you can contact us by email at inga@darwa.lt or by phone at +370 6 735 0673.
2. What personal data we collect
We collect only the data you provide yourself or that is collected automatically while browsing:
- Contact enquiry data — company name and code, contact person name, phone number, email and your message, which you provide by filling in the enquiry form.
- Technical website data — anonymised information about website use (see the Cookie Policy).
3. Purposes and legal basis of processing
We process your data for the following purposes: to respond to your enquiry and provide an offer, to contact you regarding services, and to ensure the proper functioning of the website. The legal basis is your consent (when submitting an enquiry) and our legitimate interest in responding to enquiries and improving our services.
4. Sharing data with third parties
We do not sell your data or share it with third parties for marketing purposes. Data may be shared only with trusted service providers (e.g. a server provider) who help us deliver services and are committed to ensuring data security. If you consent to advertising cookies, Google Ireland Ltd. receives technical data (cookie identifiers, IP address, browser information) so that we can measure the results of our Google Ads advertising.
5. Data retention period
We store personal data no longer than necessary to achieve the stated purposes or as required by law. Enquiry data is kept as long as needed for communication with you and is then securely deleted.
6. Data security
Data is stored on servers in the European Union in accordance with GDPR requirements. We apply technical and organisational measures to protect data from loss, unauthorised access or disclosure, and access to data is granted only to authorised persons.
7. Cookies
Our website uses cookies. Detailed information on which cookies we use and how to manage them can be found in the Cookie Policy.
8. Your rights
Under GDPR you have the right to: access your data, request its correction or deletion, restrict or object to its processing, and withdraw your consent. To exercise these rights, contact us using the details provided — we will respond within the period set by law.
9. Changes to this policy
This privacy policy may be updated. The current version is always published on this page, so we recommend reviewing it periodically.
10. Contact
If you have questions about the processing of personal data, contact us by email at inga@darwa.lt or by phone at +370 6 735 0673.