DARWA CRM is a dental clinic management program that brings patient scheduling, treatment plans, financial accounting, reports and patient communication together in one place. We built the system together with people working in dentistry, so it solves real clinic problems, not theoretical ones. Our goal is simple — to make everyday clinic work smooth, organised and pleasant for administration, dentists and patients alike.
A dental clinic management system is no longer a luxury today — it is a necessity. As patient flow grows and legal requirements tighten, paper journals and several separate tools can no longer keep up. DARWA CRM brings everything together into one coherent system that you access simply through a web browser — nothing to install on the computer, and you can work on a mobile device too. Explore all system features or review our transparent pricing.
Data is stored in the European Union under GDPR, and support is provided by a local team — in your language and understanding the specifics of clinics.
Why we created DARWA CRM
Many dental clinics work with several different programs: one for scheduling, another for accounting, a third for documents. Data is duplicated by hand, errors appear, and administration loses hours on routine work. We saw this problem from the inside and decided to build a system that would bring everything together. DARWA CRM was born from practical clinic experience, not theoretical assumptions, so every feature has a clear purpose.
While building the system we followed three principles: simplicity, reliability and security. Simplicity means a new employee can start working without long training. Reliability means the system works every day, without lost data. Security means patient information is protected and stored in the European Union in accordance with GDPR.
Everything in one system
DARWA CRM covers the whole clinic work cycle — from a patient call to a paid visit and a preventive reminder six months later. In the system you see dentist schedules by day and by dentist, manage registration, create treatment plans, generate reports and calculate payroll. All data is interconnected, so there is no need to enter the same information several times.
The system is adapted for mobile use, so a clinic manager can monitor activity even when away from the office. Data is protected so it is accessed securely, and a daily backup ensures important information is not lost. When migrating data from older systems (for example, Serve or Dental4Windows), we help import it into DARWA CRM safely.
Who the system is for
DARWA CRM suits both small one- or two-chair clinics and large multi-branch dental practices. For the front desk, the system helps serve patients faster and make fewer mistakes. For dentists — save time on documentation and focus more on treatment. For managers — see an accurate picture of the clinic: revenue, profitability, dentist efficiency and clinic indicators.
- For clinic managers — financial analysis, profitability reports, more than 40 reports and clinic indicators (KPIs) that can be broken down by dentist or period.
- For the front desk — convenient patient scheduling, dentist calendars, automatic SMS reminders and caller information shown on screen.
- For dentists — treatment plans, the dental chart module, prescription creation and e-health integration.
- For accounting — visit prices, payroll calculation by percentage or hours, and data import from the bank.
Security and data protection
Patient data is among the most sensitive a clinic can handle. That is why DARWA CRM data is stored on servers in the European Union, and the system is developed and maintained by a team in Lithuania. Different employees can be given different access rights, so each person sees only what they need for work. Daily automatic backups ensure that even in an unforeseen event the information stays safe.
Numbers we are proud of
Over the years of use, DARWA CRM has helped clinics send hundreds of thousands of reminders, register hundreds of thousands of visits and serve a large number of clients. These numbers are not just statistics — they mean saved administration time, fewer no-shows and tidier clinic accounting.
We will show DARWA CRM for free and answer all questions about your clinic needs.
We keep improving
Legal requirements change, technology advances, and DARWA CRM grows along with them. We regularly add new features, adapt to new requirements (for example, smart cash register rules) and improve existing modules according to customer needs. Every customer can make suggestions, and the most common needs turn into new system features.
Our approach
We believe a good system should serve people, not the other way around. So we judge every feature by a simple question: does it really make clinic work easier? If the answer is no, we do not build it. Instead of complex, rarely used options, we choose clear, everyday-useful solutions that even a new employee understands. We listen to clinic feedback and turn the most common needs into new system features.
We also believe in long-term relationships rather than one-off sales. It matters to us that a clinic that starts working with DARWA CRM stays with us because the system genuinely helps, not because of complicated contracts. That is exactly why we offer a free first month, transparent pricing and support you can rely on.
How setup works
Switching to a new system often looks daunting, but with DARWA CRM it goes smoothly. At the start we do the most important work with you free of charge: connect the mobile device and fiscal equipment, configure the system parameters and create the administrator account. If you previously worked with another program, we help migrate patient and visit data safely so nothing is lost. Since the system runs through a browser, it does not need to be installed on every computer — a login is enough.
During setup we take your clinic work routine into account and help adapt the system to fit real processes. The system is intuitive for new employees, so long training is not needed — usually a short introduction is enough.
Support and help
It matters to us not only to sell the system but to make sure it works smoothly every day. That is why the licence price includes phone support, error fixing and security. When a question arises, there is no need to wait for days — we help quickly, and since the team works from Lithuania, we communicate in your language and understand the specifics and legal requirements of local clinics.
We also roll out new updates regularly: when laws change or new needs arise, the system is adapted without extra hassle for you. This makes DARWA CRM not a one-off purchase but a long-term, reliable partner.
Why clinics choose DARWA CRM
Clinics choose DARWA CRM because the system brings everything together in one place and is tailored specifically to dentistry. There is no need to juggle several separate programs, move data by hand or pay for each employee separately. Transparent pricing, a free first month, free basic SMS messages and support in your language — all of this makes the switch simple and risk-free.
In addition, the system is stored in the European Union and complies with GDPR, so a clinic can handle sensitive patient data with peace of mind. Together with regular updates and reliable support, this provides confidence that everyday work will run smoothly both today and a year from now.
Frequently asked questions about us
Who created DARWA CRM?
DARWA CRM is developed and maintained by a team from Lithuania working together with dental professionals. That is why the system is tailored to real clinic work, and support is provided in your language.
Where are clinic and patient data stored?
Data is stored on servers in the European Union in accordance with GDPR. Automatic data backups are made daily, so information is always protected.
Is it hard to switch to DARWA CRM from an old program?
No. We handle the initial setup together with you free of charge, and migrate data from Serve, Dental4Windows and other systems safely, without loss.
Do you provide support after setup?
Yes. The licence price includes phone support, error fixing, security and regular updates when legal requirements change.
Want to see how DARWA CRM would work in your clinic? Explore the features, the pricing or the FAQ, or simply get in touch — in a few minutes we will show the system and answer all your questions.